Building you a new Full Fibre Network
Regular Updates published on our progress emailed to those registered
Next Community Meeting
We currently have 2 Community Meetings planned:
Bathealton Village Hall Weds 26th Feb 2025 7pm
Kittisford Church Weds 12th March 2025 6:30pm
We’ve also publish a list of FAQ which you can find here. We’ll also be calling properties individually and emailing you, to answer any specific questions.
Live Service
The network is live which critically means that as we reach individual properties and complete their fibre drop they will be able to go live immediately.
Since 2019 we have built a brand new Full Fibre Optic Broadband Network in your area. Broadly this includes every property from Shillingford to Waterrow, and north around Wimbleball Lake & Kennisham Woods and east to Clatworthy. We have also restarted our build around Waterrow and Venn Cross which has been paused since 2021
Following Connecting Devon & Somerset announcement on the 31st October 2024 that their 2020 Contract with Airband is being scaled back, we are actively looking to expand into areas south of the B3227 particularly Petton, Bathealton, Stawley and Clayhanger. We’d be keen to have residents and businesses in these areas register with us and we aim to commence build as soon as possible
Most properties are now eligible for voucher funding again if they are within our active build plans.
Use are Post Code Checker below to see if you are currently in our plans (if your post code is not listed we are updating this with our revised plans)
With the current UK Gigabit Voucher scheme we are not be able to apply for new funding areas unless adjacent to our current live network, where there are no other Gigabit Capable networks planned and the area is not part of planned build under Project Gigabit contracts.
In Jan 2025 we have restarted our build south of the B3227 completing areas paused previously, before we continue to expand to Bathealton, Stawley and Kittisford.
We are based locally and have years of experience connecting rural areas to faster broadband, most of our team also live locally and are known to many local residents already. The network is being built underground using our own operatives and specialist trenchless equipment who understand your land and how to lay fibre optic cabling with minimal disruption.
This network is being financed using support from Gigabit Vouchers from the Government, plus our own investment but can only be built with your support and engagement. You can find more information about the UK Gigabit Vouchers by clicking the logo below.
The network is demand led – we only connect properties that sign up, and while we aim for total coverage, we are only funded to build those who commit to being connected.
Benefits of Full Fibre
The proposed network will included Full Fibre Optic cabling directly to your property, with no Openreach or BT Line required. With Full Fibre we can offer packages such as these below examples.
With Fibre Optic, the speed or signal doesn’t decrease with distance, you get what you pay for 24 hours a day / 7 days a week.
Once connected you can replace your copper landline with a Voice service over Fibre (Often referred to as Digital Voice or VoIP) – often saving you considerable value on your monthly costs.
Unlike most ISP’s we don’t have complicated contracts or annual price increases – in fact our pricing today is still the same as 2019, where BT and others has had several years of double digit price increases and now switching to annual £3 per month increases. Our contracts are 12months then rolling 30day terms (please note contracts and pricing can change in future)
To find out more please complete the form below and we will contact you and arrange to meet you.
Other Options
What other options are available?
This area in West Somerset and Mid Devon has suffered from numerous failed plans over the last decade, including state aid supported contracts via Connecting Devon and Somerset with Gigaclear (Cancelled) and Airband (less than 50% will be delivered), plus regional procurements under Project Gigabit which attracted no bidders in Jan 2024, and now a Type C contract with Openreach covering a few scattered properties in the area.
Openreach has some limited commercial plans for Full Fibre currently this includes just 4 properties in the local area, and 31 properties are currently included in Openreach Project Gigabit contract.
In the interim, many people choose Starlink as an alternative solution, but feedback is mixed or 4G via Mobile networks which can be variable.
We offer the following service options, and following feedback we have introduced a Home Office Option.
If a Business Voucher is allocated, either a Home or Business grade connection must be ordered for 12 months.
Home Broadband includes a 4 day Service Response Level
Business Broadband includes a Next Day Service Response, apart from Home Office contracts which are a best effort basis.
Business traffic is prioritised over the network with a lower contention rate, Home connections are a shared service.
We are currently looking at a Voice Only option using Fibre to provide a VoIP service for those not wanting broadband, this will not be supported by the Voucher scheme unless a Basic Broadband connection is taken for 12 months, then switched to Fibre Voice Only.
Using a Rural Gigabit / Project Gigabit Voucher
With a UK Gigabit Voucher, there is no connection charge, build charge or activation charge. Which means we will build the fibre directly to your premises and connect you with a WiFi Router. All you pay is the 12 Monthly service charges for your selected tariff.
Free Connection
Free Activation
Free Build Charge
Without a Gigabit Voucher
If you are not eligible for a voucher or the scheme has ended or funding has expired we can still connect you on a commercial basis. Generally this is based on the following charges:
Connection Charge
Fitting ONT and Router internally
£250 ex VAT
Activation Charge
Applies to both New Connections and Reconnections
£100 ex VAT
Build Charge
Bespoke to Property for installation of the final duct and fibre from our nearest chamber to your property. This is generally £15-20 per meter ex VAT. This is only charged on the first connection to cover the one offbuild costs.
Average £600-2700 ex VAT per Connections
The monthly service charges are the same with or without a voucher.
Basic Home Broadband
- 40Mbps Download
- 40Mbps Upload
Unlimited Usage
WiFi Router
12 Month Contract
£40 /Month Inc VAT
Ultra Home Broadband
- 300Mbps Download
- 300Mbps Upload
Unlimited Usage
WiFi Router
12 Month Contract
£75 /Month Inc VAT
Basic Business Broadband
- 50Mbps Download
- 50Mbps Upload
Unlimited Usage
Next Working Day Support
WiFi Router
12 Month Contract
£85 /Month Ex VAT
Ultra Business Broadband
- 300Mbps Download
- 300Mbps Upload
Unlimited Usage
Next Working Day Support
WiFi Router
12 Month Contract